Information for consumer
Customer respectively. consumer under the Act is that the service provider (dealer) advised that if there is between the service provider (dealer) and the customer who is a consumer within the meaning of the Act, strife when offering services or dispute a provision of the services, then the customer (consumer) law turn-of-court settlement of consumer disputes on the Czech trade inspection (adr.coi.cz) Štěpánská 15, Prague 2, as an entity court settlement of consumer disputes.
All details on the amicable settlement of disputes are presented on the website of the Czech Trade Inspection (adr.coi.cz/en). For Settlement of financial products possibly mediated by third parties is a amicable solution could be approached for financial arbitrator (www.finarbitr.cz), Legerova 1581/69, 110 00 Praha 1)