Information for consumer


Customer respectively. consumer under the Act is that the service provider (dealer) advised that if there is between the service provider (dealer) and the customer who is a consumer within the meaning of the Act, strife when offering services or dispute a provision of the services, then the customer (consumer) law turn-of-court settlement of consumer disputes on the Czech trade inspection ( Štěpánská 15, Prague 2, as an entity court settlement of consumer disputes.

All details on the amicable settlement of disputes are presented on the website of the Czech Trade Inspection ( For Settlement of financial products possibly mediated by third parties is a amicable solution could be approached for financial arbitrator (, Legerova 1581/69, 110 00 Praha 1)


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